fbpx

August 31, 2022

Sales voicemail scripts can be tricky. You want to sound professional but not too stiff. You also want to make sure you’re conveying the right information.

When I first started in sales, I had no idea what my voicemail greeting should say. So I just winged it and said whatever came to mind. Needless to say, that didn’t go over well with potential clients!

Thankfully, some great resources can help you figure out what to say (and what not to say) in your sales voicemail greeting. Check out these sales voicemail scripts for some inspiration:

Why Leave Voicemails?

This is why voicemails are important:

  1. We are trying to establish a relationship with prospects. Unknown inbound calls with no introduction (i.e. voicemail) seem rude to me, and each anonymous missed phone call degrades the chance to build that new relationship.
  2. It is important to train your sales pitch and voice. Voicemails can be a great way to practice this aspect of your sales skills. This format requires you to be concise and forces you to be more effective when the prospect is in complete control.
  3. Voicemail is a great way to make sure your message gets through. Emails can be filtered, blocked or ignored. A voicemail will be read. That’s right, voice-to-text is the most popular way to read voicemails. This makes it even more important for voicemails to be left.

These are my top three reasons to leave voicemails more often.

Salespeople have opposing opinions on what works and what doesn’t. One example of this hotly contested topic is whether or not to leave voicemails.

How to Leave a Good Voicemail

The first step to improving your phone call game is learning to leave good messages.

Most people don’t leave a voice mail anymore. Your family and friends all know your phone number, and it’s just polite not even to leave a message.

This will only work if they have your number saved on their phones and you know that a missed phone call will get them to respond.

Here are some things to keep in mind when leaving a message.

Characteristics of a Good Voicemail Script?

  1. Short and to-the-point
  2. Backed by preparation
  3. Professional
  4. Conversational
  5. Actionable
  6. Proactive and not aggressive
  7. Results-Oriented

Effective Sales Voicemail Scripts

Here is the general voice mail message that I use.

Hi [Prospect Name],This is [Your Name] from [Company]. I saw that you’re interested in our product/ service, and I just wanted to reach out and see if you had any questions. I’d be more than happy to talk to you about the benefits of our product/service and see if it’s a good fit for you. Thank you for your time, and I look forward to hearing from you soon.

My number [phone #], or you can message me by texting [texting #].

I will send over an email with more information and all of my contact info.

Check out my resume, and then let’s talk about working together.

Have a fantastic day!

This formula is short and sweet, but a lot goes into making it work.

Now let’s break it down.

Don’t bother with “hello,” “hey,” or “hi” when leaving a message. These are both too informal and too common.

Instead of just saying “Hello,” I introduce myself by first using their first name. This lets them know I have at least some information or do some research on them before calling them.

This takes away the “cold” feel of a phone call and generally disarms a prospect’s “defense” – deleting!

Give your name, your company, and your reason for calling them.

I value transparency in my sales approach. I never want my prospect to feel like I’m trying to trick them or pull a fast one.

It’s important to remember that your prospective customer knows you are selling. However, it is also important that you convey to them that you believe you have something of value.

This must be the part of your message that convinces them that returning your phone call is worthwhile.

If you’re a mortgage broker, you might say something like:

  • The rates just went down due to XYZ, but a looming threat could make that drop even worse.
  • My team lead just told me I can wave XYZ or give you this incentive for starting your home loan application now.

If you’re a realtor, you might say something like:

  • “I just saw a great new property listed in XYZ. You should check it out.”
  • “I just listed and sold a home down the street 123 for XYZ price. I feel confident that I can list and sell your home for $$$.”

Leaving your number in a message is still considered good etiquette, even though your prospect will have your Caller ID.

If your phone calls are routed to a central location or have a weird phone setup, then you want to do this.

If your number can take an inbound text message, let them know that is an option.

Lots of folks take my offer.

Hello, this is ____. I’m sorry we missed you, but most of my responses to missed phone calls are sent through email. So, you need to follow up with every phone call by sending an email. Thanks!

Sometimes people don’t answer your phone calls because they prefer communicating through email or they’re busy. But other times, they don’t want to talk to a salesperson.

Your closing statement should be particular and directive. Don’t lose out on the chance to close a deal because your prospect doesn’t want to speak with a salesperson on the phone. Send a follow-up email instead and give them more information about your offer. Ensure your closing statement is specific and direct so they know what you expect from them.

Your final words should be clear and direct.

Give them the next action step, such as “Read this email because I’ve got these three important pieces of information in it”, or ask a pointed question that forces them to think. For example, “I just refinanced one of my clients and got $20,000 cash back. What would you do with $20,000?”.

How to Improve your Voicemail Skills?

Now, you’re armed with all of the knowledge you need. It’s time to put it to use.

Here are a few more tips to help you improve your voicemails.

Practicing your voicemail message is important, but you should also spend some time getting the script to sound natural.

I love using voice to text to send messages because it helps me work on my clear enunciation. And recording myself on my voicemail and sales scripts is a great way to hear how I sound and ensure I hit all the key points.

Practice your script a few times. Try a few variations to see which one works best.

Make sure you practice your script until you’re comfortable with it. But, make sure you keep it short, simple, and to the point.

Don’t leave long, rambling voicemails. This is often the result of not practicing enough. Keep your voicemails brief, clear, and to the point.

Take the time to review your notes before picking up the phone. One quick tip is to grab a unique or memorable piece of info from your prospects’ records.

No matter what, never leave a sales message without a positive tone. If you cannot sound confident, stop what you’re doing and return to it.

What do you say about voicemail sales?

When leaving a voicemail for a potential sale, it is important to be clear, concise, and polite. You should introduce yourself and your company, explain why you are calling, and give a brief overview of your product or service. It is also essential to provide a way for the customer to contact you through a phone number or email address.

How do I leave a good voicemail for sales?

When leaving a voicemail for sales, it is important to be clear, concise, and polite. Start by introducing yourself and your company. Then, state your purpose for calling and provide a call-to-action. Finally, thank the listener for their time.

What should a professional voicemail greeting say?

A professional voicemail greeting should be clear and concise. It should state the person’s name and company, as well as a brief message. The greeting should be courteous and professional.

Conclusion

Sales voicemail scripts help salespeople leave effective and persuasive voicemails for potential customers. The scripts provide guidance on what to say in a voicemail, how to say it, and how to structure the message for maximum impact. By following the tips provided, you’ll be able to leave messages that will get you a reply in no time.

You may also like…

0 Comments

%d bloggers like this: