Negative Churn and the Principle of Double Negatives
The principle of double negatives has been used to demonstrate the problem with this term. The expression “negative churn” is redundant and can cause confusion, so we should stop using it for good. There are a lot of great posts by SaaS experts that have adopted the idea of negative churn. This includes David Skok, […]
What does SaaS Mean? | Software-as-a-Service
I’ve been in the industry for a while and have always had a few embarrassing little secrets about what is SaaS mean. I think it’s time to come clean. So, what is SaaS mean? I’ve been in business for over thirty years and I feel like we should be doing more to prepare ourselves. The […]