Zoom vs GoToMeeting: Which is Right for Your Team?

May 31, 2022

If you’re like me, you’ve been using Zoom for all your video conferencing needs lately. But what if you’re not sure which software is right for you? In this blog post, I’ll be comparing Zoom vs GoToMeeting side-by-side so you can make an informed decision about which one is right for your needs.

Zoom vs GoToMeeting: Which Web Conferencing Tool is Right for You?

Zoom vs GoToMeeting allows users to share their screen and video with other participants during a conference call.

However, Zoom offers a few more features than GoToMeeting, such as the ability to record meetings, share files, and use a virtual whiteboard.

Zoom is also more affordable than GoToMeeting, making it a better option for small businesses and startups.

Zoom Vs GoToMeeting – The Best Video Conferencing Software

*Monthly plans start at $19.99 per month. There is a 17% yearly discount on all monthly packages.

**Prices listed are monthly. There is a 15% yearly discount on all plans.

Zoom is a great choice for video conferencing because it is user-friendly and feature-packed. However, there are concerns about call security on the platform and there is a limit to meeting minutes.

GoToMeeting is a great video conferencing tool for businesses of all sizes. It’s easy to use and has a variety of features that make it perfect for hosting meetings with up to 3,000 participants.

Based on our findings, we recommend using Zoom for:

Zoom is better for businesses that value ease of use and the widest range of conferencing features. GoToMeeting is better for businesses with enormous teams that want to control the small display details of every meeting.

Both solutions, like Skype, are the go-to options for businesses looking to conduct video conferences.

Zoom and GoToMeeting are both excellent choices for business video conferencing. They both offer great call quality and reliability, making them perfect for teams who need a standalone conferencing solution. They’re also great for rapidly growing companies.

If, however, you’re looking for something with more features, take a look at our best picks for video conference software.

Zoom Vs GoToMeeting

Both Zoom and GoTo Meeting provide similar features such as HD video conferencing, multi-viewer, and security features. Yet, they differ on unique offerings such as:

Zoom and GoToMeeting are both great video conferencing software platforms. They offer many of the same features, such as HD video, multiple webcam viewing options, built-in security measures, and group chats. However, they also have their unique features.

Zoom’s screen sharing is more advanced than GoToMeeting’s and it offers unlimited cloud storage for recordings on their premium plans.

Additionally, Zoom allows attendees to break into groups in convenient break rooms and has more advanced whiteboarding tools.

GoToMeeting offers more flexible calling options and its control panel is more complex.

Lastly, Zoom lets you add a filter to your video with their “Touch Up My Appearance” feature and you can also set up a virtual background image of your choosing.

Both apps have unique strengths. Decide which factors are most important for your meetings and then choose between the two.

Price Comparison

When it comes to price, both services offer different plans.

There are four tiers of price on Zoom: Basic, Pro, Business, and Enterprise.

Zoom offers a free plan that allows for up to 100 attendees and 40-minute group meetings.

If you need more features, their pro plan is $14.99month and includes longer meeting times, more admin controls, and 1GB of recording space.

The business plan is $19.99 per month and adds features like company branding, personalized meeting links, and auto-generated recording transcripts.

For enterprise users, Zoom also has a $19.99/month plan that allows for up to 500 attendees per meeting and unlimited cloud storage for recordings.

One big difference between Zoom and GoTo Meeting is that the latter doesn’t have a free option.

In addition to providing more storage, the paid tiers of GoTo Meeting allow for more participants.

GoToMeeting’s pro plan costs $14 a month per host and allows up to 150 attendees to join a meeting.

The business plan costs $19 a month and allows for up to 250 attendees.

The enterprise plan comes at a custom rate that can be bundled and discounted, depending on your company’s size. It allows for up to 3,000 attendees per meeting.

If you’re on a budget, then the free version of Zoom is the better choice. However, if you want to host a meeting with unlimited cloud storage, then you’ll need to go with GoToMeeting.

Zoom Vs GoToMeeting Review

Zoom is the best video conferencing solution for small businesses because it offers HD video and audio conferencing, whiteboards, screen sharing, breakout rooms, and security protocols. All of these features are available at a comparable price to GoToMeeting.

But, there are subtle differences between both services, and that’s what we wanted to find out in our evaluation.

25% of Overall Score

We did a deep dive on the features offered in each plan to see how much value each platform provides. We also looked at the functionality of the free plans to see which solution offers a better experience for free users.

The best video conferencing platforms must offer features like screen sharing, whiteboard collaboration, video settings adjustment, in-meeting chat, and call recording. Platforms that deliver on these features provide a better experience for users.

20% of Overall Score

Businesses need video conferencing solutions that are easy to use for both them and their customers.

We found that Zoom was the better option for end-user customers who are unfamiliar with video conferencing applications. Zoom is more user-friendly and has better integrations with other software applications.

As a small business, you likely rely on a number of different software applications to get your work done. These apps need to be able to easily share and exchange data with one another. We took a look at how well GoToMeeting and Zoom integrate with other third-party applications, to see how smoothly they fit into different tech setups.

10% of Overall Score

After trying out various video conferencing tools, we found that some were more user-friendly than others. We also took popularity and familiarity into account, as well as other real user experiences.

Zoom vs GoToMeeting Features

Both services provide users with basic video conference functionality. The video and audio quality of both solutions are more than acceptable, and users can easily join from their smartphones.

Time limits on video meetings are not an issue with GoToMeeting, as there are no time limits for meetings. Zoom has a paid plan that allows for 30-hour meetings, and the free plan allows for 40 minutes of meeting time (before 2022, the free plan allowed a 30-hour limit on 1:1 meetings). This helped Zoom’s rapid pandemic-spurred growth.zoom vs gotomeeting (Source)

Screen Sharing

Zoom and GoToMeeting are both great for screen sharing. As a host, you can share your screen with attendees and give them the ability to do the same. You can also choose to share your entire screen or just one open window.

Zoom’s extra option of being able to decide whether or not hosts or participants can start sharing their screens while someone else is already sharing is extremely beneficial. This allows for a more controlled and efficient meeting, as the host can ensure that only one person is sharing at a time.

Annotation and Whiteboards

The annotation feature on GoTo Meeting lets you add notes to the video conference.

If you want to use the annotation features in GoToMeeting, just select the “Drawing Tools” option from the top drop-down menu. This will give you a variety of drawing tools and customizable colors to work with, as well as a menu option that lets you toggle whether attendees can annotate as well.

Zoom is the better option if you need more functionality for your annotations and whiteboards. With Zoom, you can bold or italicize text, add graphics and shapes, and erase portions of annotations without erasing all of them.

If you want to allow attendees to share a whiteboard during a meeting, you can toggle on the auto-save feature to retain the information after the meeting is over.

If you’re looking for a video conferencing solution with more annotation flexibility, Zoom is the more attractive pick.

zoom vs gotomeeting (Source)

Dial-In and Call Functions

Both companies provide long-distance service, with the option of a toll-free number available for an extra fee.

The two services have different billing structures for toll-free calls. GoToMeeting charges a per-minute rate for each caller, while Zoom’s Add-On plan has a flat fee starting at $100 per month. This may make GoToMeeting more attractive for companies that make rare but occasional toll-free calls.

It is generally more cost-effective for companies to avoid toll-free calls entirely. However, GoToMeeting’s per-minute pricing scheme may be more attractive for companies that make rare but occasional toll-free calls.

Recording and Transcription

The $16/month Business Plan from GoToMeeting lets you record video, chat, and audio from an unlimited number of meetings.

GoToMeeting’s AI-powered auto-transcription feature is a great way to get accurate transcriptions of your meetings. This feature is available starting with the Business plan.

Zoom’s recording and storage features are more limited than GoToMeeting. The $14.99/month Pro plan only allows for a total of 1GB of cloud storage for video or audio.

If you need more than 1GB of cloud storage for your video or audio recordings, you’ll need to sign up for an Add-On plan starting at $40 per month or get the Enterprise plan which has unlimited storage.

There are a few features included with Zoom, such as the option to add a custom message letting people know they are being recorded, or to turn on an audio alert when starting or stopping a recording.


GoToMeeting is a secure platform for hosting online meetings, with features that comply with HIPAA regulations. GoToMeeting’s cloud storage is SOC2-certified, meaning that it meets high standards for data security. Additionally, GoToMeeting’s risk-based authentication flags suspicious login attempts, ensuring that only authorized users can access meeting data.

On the other hand, Zoom doesn’t have the best reputation for being secure.

Zoom has had a number of issues with security in the past. Last summer, researchers discovered that the software was bypassing security mechanisms, which made it easier for hackers to gain access to users’ webcams.

In August 2021, the company also settled a class action case for $85 million after it was accused of sharing private user data with Facebook, Google, and LinkedIn.

Zoom has made great strides in improving their security features, but it will take years to rebuild trust in their data privacy and security.

If your company is concerned about security, you should reconsider using Zoom. Several major organizations, including NASA, Apple, and the UK Ministry of Defense, have banned it due to privacy and security concerns.

zoom vs gotomeeting (Source)

Zoom vs GoToMeeting User Experience

How simple is it to set up, install, and launch these video conference solutions?

Learning Curve

Zoom is the easiest platform to use if you’re looking to host a meeting in minutes. The software is easy to install and you won’t need to worry about security precautions.

Although GoToMeeting requires a few more steps during the sign-up process, you can still sign up for a free trial without entering any credit card information. If you want an actual plan, however, you’ll need to figure out payment first. Overall, the learning curve for GoToMeeting is still fairly simple.

GoToMeeting is designed to be user-friendly, so it shouldn’t take long to get the hang of things. The software is straightforward and easy to navigate, so you’ll be up and running in no time.

Ease of Use

Both solutions are well-designed, and should be easy to use.

Zoom’s interface is designed for ease of use, with settings that are intuitive and well-labeled. However, some settings may be more difficult to find than others.

Despite the headlines in March 2020, Zoom is still considered easy to use for all generations of users. The mass migration due to pandemic lockdowns may have caused some new users not to know how to limit screen sharing, but this does not take away from the fact that Zoom’s settings are intuitive and well-labeled.

However, even with its impressive array of features, it’s clear to see that the user interface of Zoom is simple enough to appeal to all generations.

GoToMeeting’s settings may be slightly less intuitive than Zoom’s, but they’re still easy to understand. They’re just a click away, on the right-hand side of the screen. The only thing you need to do is click the gear-shaped Settings icon on the upper right.

Hosting and Admin Controls

Both Zoom and GoTo Meeting give meeting organizers the ability to control what participants can and can’t do during online sessions, from sharing their screens to making notes to silencing individual or all callers.

Both video conferencing services offer a privacy feature that lets hosts “lock” meetings so that all attendees can wait to join until the host opens the meeting. It’s called Meeting Lock in GoToMeeting, and Waiting Room in Zoom.

This is a great way to make sure that only people who are supposed to be in the meeting can join. It also gives you, as the host, more control over what attendees can and cannot do during the meeting.

Both allow you to set a password for meetings that are hosted.

So Which Video Conferencing Software is Right for You?

If you are looking for a video conferencing software that is affordable and has advanced features, Zoom and GoToMeeting are both great options. However, depending on your business’s specific needs, one may be more appealing than the other.


Zoom vs GoToMeeting: which is right for your business? After reading this blog post, you should have a good idea of which video conferencing software is more beneficial for you. If you need something simple and easy to use, Zoom is probably your best bet. However, if you need more features and functionality, GoToMeeting might be a better option. Whichever one you choose, make sure to do your research so you can get the most out of your video conferencing experience!

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